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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I ordered a switch for my table saw & received it within a week as promised. It was an original replacement part. No issues.
My order was processed and I received my replacement parts In the quoted time unfortunately I ordered the wrong part. Customer service was great until I needed to return the part and request a refund. I have emailed several times and only received an automated unhelpful response. The "easy" online return method doesn't work. It says system cannot find my order although I have the order number. I would have liked to be able to return the parts and just reorder the correct part but instead I'm stuck with it. I hope this reaches a live person and then I can get a response since the email approach isn't working.
The order i received was on time and exactly what was ordered. If I need mower and trimmer needs in the future I will purchase them from eReplacementParts for sure.
Excellent service on all orders I have placed. I am amazed at parts that are available like for my 20 year old Huskie weed eater that runs like new thanks to repair part being available.
The parts I ordered fit great... They were just about like original. The shipment was as promised. Arrived on the day promised and the tracking was great. Will buy from again...
Thank You,
John...
Was easy to find the parts I needed, and cost wasn't "too bad". The parts were here within 5 days, (before I needed to use the equipment again). Will definitely keep in mind when I need parts again.
Still waiting for my part and any response from eReplacementParts. This is really B. S. They say their customer service response times are late and covid-19 related, I don't believe it!
Over a week ago I informed you that the order I received only had one item. The other item only came in an empty plastic bag. I still have not received the part or any response from you.
Happy with" replacements parts ", they have My order in stock. Delivered on time, good shipment delivering. Good price I fix my old but good dewalt grinder and still grinding. Thanks replacement parts.
There was a bit of a dealt due to the item bring out of stock. The company notified me via email and a few days later I was informed it was on its way. The attachments fit perfect.
Gas cap fit perfectly, now when I start the log splitter will see if it does not leak. Order came very quickly with the pandemic we are dealing with.
Fit perfectly and work great. Bought for my DeWalt disk sander. Fast shipping and great price. Thanks
I needed it You had it I bought it... equals great customer to seller relationship... next time i need something you have i'll continue our great relationship.
My Makita radio had a damaged antenna, & I found through this Company. The part arrived very quick, & it looks to be an OEM part, & if the time comes should I need a part for something... I will go here first!
I found your site by Google search. With no problem found the item I needed for my weed eater. Ordered it immediately. I received it a little late because of shipping delay. Very happy with the price -- under $4.00. Installed easily and am back to my weed eating! Thank you!
They had the parts we needed to repair our 2009 mower 50" zero turn and a 2010 self propel. Parts were quality and service was timely and smto our satifaction
We have used eReplacement Parts a number of times to order parts for our riding mower and weedeater and have been very pleased with the quality of service and the delivery times.
Perfect replacement part for my 240e Husqvarna chainsaw. Installed it and works perfectly. Shipping was good and package arrived perfectly. I will order from erReplacementParts again if needed.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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