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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great
Flawless transaction, quick shipping, items exactly as described. Would not hesitate to recommend or buy from again.
I have been shopping here for years great product and services.
I like getting things through Epic. I have yet to be disappointed with any purchases so far.
I have no complaints about the ordering or the shipping process from them!
Quick easy and efficent!
My only thing would be maybe a better packaging job because my box was ripped and one of the balls had fallen out.
The wrong order was shipped to me. My email to Epic Sports was ignored. When I tried calling them I was told to wait on hold for over an hour. It took a week before I was able to reach someone who could send me my correct order.
I ordered the pocketed crewneck sweatshirts. The shirts fit nicely but the pockets are super small. So, it's like why'd you even put a pocket here if people can't fit their hands in them? Is how I feel at this point. Therefore, I wanted to do a return but unfortunately, there's no paid return shipping option and there's a restocking fee. I think I got the short end of the stick. Not too sure I'll be ordering from here again due to my bad experience. A 1st impression is always your best/worst impression. Ijs
My order was small and relatively simple. Four pairs of socks in assorted colors. The order was complete on delivery, and delivered within the anticipated time window. Happy customer.
Brand name products at a great price.
Shopping was quick and efficient and easy!
The color of the rib down the legs isn't close to what it looked like online in the picture. Also one pair of pants had black smudges on the back of the legs and the color has run into the white of the pants.
Good price. Happy with purchase
Epic products are always priced right.
Very user friendly with lots of great products
Overall a good experience...good sele tion...good price...ALTHOUGH the shipping charges are very high!
Epic had the products I needed at a good price and the order arrived when promised. I will definitely use them again!
Delays in shipping were frustrating. I purchased because of attractive price but was left stressing because delays made so that we were dangerously close to season start. Coaches repeatedly calling me wanting to know when they could expect their items. It took a few emails and finally some phone calls to get it.
Good products and arrived just on time
Its great! Our school store enjoys the fast delivery, prices, and our students likes the choices. We have been ordering from Epic Sports for over 3 years now. Some of our sports teams are now ordering from you as well.
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Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

