Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick! Item was what I expected.
Christy was very helpful processing my exchange. I had ordered the wrong sizes.
Great experience dealing with Epic Sports... great communication!
Great
Very happy with item and time of arrival.
Home plate was as described and everyone was please with it... thank you
Fantastic shipping speed.
Our overall experience was great.
Easy website
Good price and delivery
Order said that I would receive my shipment by a Friday and I received it 4 days earlier on that Monday. I was impressed with that. Cost was relatively cheap for the good quality of the product.
Very easy to order and the price for a low income school was great. Thank you so much
Order status was never updated, but did receive my order on time... only 4 stars. Would have been 5.
Bought these for my son and he was very happy with them. Good price and fast delivery time.
No problems - got what I ordered and the fit was correct. Good quality, low cost. Would order again.
Easy and fast very good price on all items
So far it was great using this site. So many options..
Customer service could be better.
Ease of use of website and pricing
Product is flexible and fresh, many construction companies either use the vest or safety shirts for their employee to use with their company information. This product protects the employee on the upper body, neck and head which you don't obtain from just a regular long sleeve shirt.
Customer service verify my information and order before sending the products. Making sure everything was correct to receive products on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

