Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Met my expectations
Epic Sports is awesome to deal with. The prices are great and the quality of products is even better!
I was very surprised on how quick I received my order. Everything was perfect. Will definitely order again in the future. Glad I found your website.
Connie
The delivery was very slow.
Quality merchandise at an exceptional value.
When I received my order, I received an article of clothing that was not completely hemmed at the bottom. I also received 31 pairs of compression shorts made from the wrong material and only one pair of shorts made with the material that I was actually ordering. When I contacted customer service, she was not very helpful, however she did make it seem it like it was my fault that I received the wrong item 31 times.
I was very satisfied with the quality and price of the items I ordered.
Gods experience
Shipping options could be better, 20 days for standard shipping does not make you competitive on turnaround times.
I received my order in 9 days instead of the quoted 20 days, so that is appreciated.
Good prices, wish shipping cost was less
Good product. Quick delivery. Wonderful customer service.
Very nice product!
To early to tell i have to see the quality the product
My item was shipped fast and was exactly as pictured!
Lots of options and great pricing
Great quality stuff
Overall everything was there and prompt! Items were also of good quality, right colors and fabric
Good price on product purchase. Customer service answered all questions and delivered products in timely manner.
Shipping cost/time to much
Absolutely loved the price, the quality, and how fast it shipped! The husband was super skeptical when I first placed the order ("Good luck with that! You get what you pay for."). Will definitely be using EpicSports for all of my team jerseys in the future. Only reason I gave 4 stars instead of 5 is because we were limited on the sizes available. But we ordered what was available in the sizes closer to what we needed and it worked out just fine!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

