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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy ordering and super quick delivery
Easy to see if sizes are available. Love this website!
Great experience
Quality product at a great price.
Good online buy
Service was good!
It is OK
Quick shipment no issues
D
Website is very easy to view and understand. Very well organized.
Got what we ordered. Always pleased.
Quick and easy to manuver web site.
I loved the prices
Easy to shop for, easy to order. Item delivered quickly and exactly what I ordered. Will order from Epic Sports again.
Interesting experience nice delivery reasonable for the quality
Fast shipping. Great price... item ran smaller than expected. Overall pretty decent
Easy to navigate pages and order forms
I paid for what I got. When I ordered next day shipping on a Wednesday the system told me it wouldn't be there until the next Monday. When I got home on Thursday both packages were waiting for me!
Quick and easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

