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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very happy with the whole experience.
One item that was shipped to me was damaged and I haven't had any response to an email I sent to customer service.
Good quality products, good prices, and a good website from which to order.
Very easy and user friendly order site
Just what I was looking for at great prices
Great product! Excellent delivery time!
The product received was extremely cheaply made, did not fit properly, and the white shorts were so thin they were see-through.
Fast and easy
I love the prices of products but wish the price for shipping was better.
It was pretty easy when you choose the Team Sales box. I really enjoyed that option. What I did not like is that with such a large quantity order there are no perks like free shipping or something. I called customer service and received the worst customer service! Chris was so rude and had such a mean disgusted voice. In fact didnt even give me his name when he answered the call after I was on hold. He just said Epic Sports and I had to ask him "I'm sorry what did you say your name was I didnt catch that" (thinking I may have missed it) and he was so rude. When I asked if there was any sort of special going on or coupon that was available for my order he answered with such distaste as if I was asking something offensive. It was very insulting and he really shouldnt be answering phone calls.
It was fine. The shipping on parts of my order did surprise me. I decided to not order the whistles and baseball t shirt. The tag on the jacket said it will fade over time and not to place it next to darker colored clothes that it may bleed onto jacket. Are all the jackets likely to bleed? It mentioned to keep it in a plastic bag to prevent bleeding colors.
Quick & Easy, great price and great customer service!
Very well pleased.
Pants were way too big for my son. They fit in the waist but we're way too baggy
Great Product! Thank You!
Epic Sports made the order easy and they called me to ensure I was not being defrauded which is a safety measure that is invaluable. Thank you for being thorough.
Great!
Excellent, highly recommend!
Was a good experience.
None to leave
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

