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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love the fast ordering
Great Selection, Great Price, Easy Ordering - everything you could ask for as a coach ordering items for his team!
Great
Love the site, but really tough trying to get sizing correct. I will be returning all the items I purchased because of size.
Order was placed and needed expeditiously. It arrived on time with any complaints!
Great baseball hat, wonderful price and quick shipping. Thanks!
Jordan and the team are great!
The purchase process was simple and I got exactly what I ordered. Thank you for that. Shipping was quick and easy too.
Good quality
Very satisfied with the products and the delivery time.
It was great
Very satisfied
I received my jerseys sooner than expected! The price of the jerseys were fine but shipping was a little expensive so such a light package.
Product was as described and shipped on time
First experience with Epic has been a good one.
Excellent service, great guality
Reliable service, quality product
Great prices. Great delivery. Great quality.
Very easy to order multiple shirts with numbers and names. Great price
Quality process
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

