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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love how they have the team ordering set up. It sure makes it easy.
Happy with order
Great turn around time
Ordering is easy and product is on hand.
The price is awesome! The checkout experience was not. Too many steps to go through. Other than that, great.
Good practice ball. Have been working good for 1 week
We will definatley be repeat customers!
The process for putting name and number on the back seemed confusing to me.
Just an overall good experience. No issues at all. Second time I have used Epic Sports and both times I have been completely satisfied.
Great
It was wonderful and quick!
After expressing my frustration on doubled shipping costs, epic has worked with me to assure my next order will go much more smoothly.
Some of the description of item were not very specific ie. Plastic vs metal
Spent as much on shipping as I did product.
I am very pleased with this site, I have ordered jerseys from them in the past and now I'm looking into athletic wear. The sizing of the merch can be difficult to choose but if you order a small amount to make sure and then a large order you should be fine. The only problem is it takes so long to get to me but that's kind of a small thing I guess.
Easy and fast checkout
Great
Customer service as very nice.
Great
I was missing one item from my order. My issue was resolved in a timely fashion and with excellent customer service
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

