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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy process to order and delivery arrived before the estimated due date! Shirts are great quality!
The order was shipped out quick and there were no issues.
Delivery took a little longer than expected other than that everything was perfect.
Loved the price! Loved the selection!
Didn't love the shipping process but I was able to cancel an item I found used really really easily and that was perfect!
I was thrilled to find the jacket I was looking for, at a little more than half the retail price on other websites. I will definitely be shopping with Epic Sports again!
Shirts and colors were great. I received what I ordered and the delivery was quick.
Pants great! Just like pants already have. Just needed an extra pair
Order came in a timely manner and everything looked good!
Ordering is easy. Delays in production are acceptable. Not provided faster shipping because or those delays is unacceptable. Delivery times should be given every effort to be accomplished and delaying a product by standard delivery when it is already late to ship is not acceptable. If you take longer than you say to ship an item, then the shipping should be upgraded at no additional charge to priority or overnight.
Ordering was easy and efficient. My items were delivered in the specified time. I've ordered from Epic Sports before over a span of several years, and I'm always pleased, especially with the prices.
I ordered a team of jerseys and then I had to change the order during the process...EpicSports took care of me and I still received the jerseys on time. They went over and above, thanks!
The boys loved the socks we purchased from Epic Sports. Exactly what they wanted and fit perfectly.
Had what I wanted to celebrate my Grandson's graduation!
Quick delivery, Great price! Came quickly. My softball team loves the socks! Best prices in the net
I really like ordering from you guys. My orders will go up very soon because when people see the product and ask where I ordered from I proudly say EpicSports. I thank you guys for making such good items.
Choosing the custom design was relatively easy online. However, it was difficult to navigate back to update order and as a result I ended up with 7 coach hats that have no logo when I thought I added them in with the logo.
Separately, I was provided regular updates telling me my order was on track. Then I was notified on date of delivery that my order was delayed and the account rep could not provide me with an updated ETA until the day it shipped over a week later. We had ordered a month before our game and initial ETA was 2 wks prior. It was stressful not knowing if we would have u forms for our first game. The shipment then arrived 2 days prior to the game.
Lastly, I was sent one of the coaches shirts without a logo. I now need to call customer service to reconcile that item bc it was an oversight on Epic when I looked back at order summary.
Positive is that quality is very good and I am happy with the product that arrived and accurate.
It was just what I was looking for and for a great price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members