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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I'm selecting the 5 star rate because the webpage shows all products in a very simple and practical way. It is very clear the shopping process, but as a suggestion, will be better if the customized products like "embroidery" options can be showed the design changes or simulates the final view for every selection that the user clicks. For the hats, the embroidery location should include other places like the sides or back.
Everything went very smoothly! Just wish the shipping could be faster with out paying a lot of money.
The shipping is very expensive
This is my 2nd large order and I am very pleased with the shipping speed and the quality of the products for fantastic price you offer. I might have to order my teams jerseys from you guys for our winter indoor soccer season.
Shopping is a breeze, fast shipping. Will purchase from Epic Sports again.
It's the ONLY place I buy my soccer gear!
The products we're great and the prices were competitive. I only wish shipping time was quicker.
Size smaller than expected
It was acceptable.
It was great. Gonna purchase more when needed. Thank you.
I have not received anything not even a shipping email
Easy website to work with.
Did not like the way the shirts fit, but that might just be my body shape. Overall, great experience
Great service and product!
Good product, great price
Quick service and always have what i need
Product came in 3 days. Very nice quality for price.
Great services thank you
Very simple and easy. Had everything I needed.
I order XL shirt but it was too small.
Shoes are too tight. Must return.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

