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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Items are easy to look for & great prices.
Awesome place awesome merchandise
The product was fine, but I added a note to not deliver until Sept 12 since i would not be at that location until then. When the shorts were ordered they stated the delivery date would be Sept 12. In the note I stated to ship it a few dates later, so it would not arrive early. Under most circumstances I would be happy to have the items arrive early, but not in this case, especially when I added a note to my order. Nobody bothered to read the note. When I called customer service I was not happy with the service or attitude. She said there is no place to leave a note. There is under "Is this a gift?". Since there was a note, somebody should have read it and nobody did, or they completely ignored it.
The website was very user friendly for a mom who is just learning about this sport!
Would buy again
Website is great!
Thank you
Quick shipping and product!
Fast and efficient. Exactly what I ordered
Products were spot on and cannot beat the prices anywhere.
My overall experience with Epic sports is very satisfying, prices are very good and customer service is great. Shipping on the other hand is another story, boxes poorly boxed, shipping was late, but again customer service took care of everything
Easy shopping, good pricing
I ordered baseball caps for T-ball. I had to add additional caps & Cody in customer service was great. Received the caps quickly even after I changed the order.
Would definitely recommend Epic Sports!
Excellent experience with the product and service. Thanks
Satisfied with the ordering and delivery process.
I have loved the experience. Best prices ever!
No complaints
Good products at very good prices.
I enjoy shopping with Epic and they are usually my first to go location when looking for my Softball needs, whether it be for coaching equipment or my girls equipment. Usually a good experience although shipping cost sometimes nullify the savings over any other place, therefore it's not always the cheapest but mostly.
Good Quality great price love to shop closeouts
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

