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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I was satisfied with the price of the shirts but was unhappy that the shipping cost more than the shirts.
Short ms that I ordered were women's and not children's and they had a hole in them. Not worth sending back because they were $3. I would spend more in shipping.
I was 100% satisfied.
Great experience and just what i wanted.
Great keep up the good work guys
Prices and product were great I had to pay for the shipping and it still took eleven days to get my order, I spent almost $100 Would have been a little more understanding if I didn't have to cover shipping costs.
I found exactly what I was looking for and received it earlier than expected!
It was fine except you no longer carry the pro feet socks our team uses so we had to switch to the high five brand to get the colors we needed and I'm not as pleased with them as I am with the pro feet.
Great
Received irregular socks when they were not listed as irregular on website.
Initial customer service response was good, but follow-up following several attempts to check on status of refund or replacement order.
Originally order on Aug 26 and still no refund, replacement or customer service response.
Had the product I wanted
Great experience. Everything handled in timely manner.
Very easy with lots of options to pick from
They were delivered a day late and came UPS to a school on a Friday night at 6:30 PM...luckily there was a coach here to receive it.
I have always had a good experience with products from Epic Sports
2 weeks for paid delivery
I did have to send the item back because i did not like the style
Will definitely be shopping from epic sports again!
It is the worst Team Name Printing on a uniform Jersey I have ever seen!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

