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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Products were in good order, they shipped quickly
It was a simply fast and easy process from purchase to delivery. The product was exactly as stated and the price was cheaper than expected as well. My package was even delivered a day earlier than posted.
The only complaint I have is the overall Shipping Time. Even when You purchased a speed up delivery. If You could somehow speed your delivery up it would be greatly appreciated.
Thanks.
The order was quick and easy
I order a simple polo from here. How can you mess up a polo?! It was disproportional. The top was too tight, sleeve holes too big, torso part too loose. Mind you, I'm a normal-sized person who can usually make anything fit me right from a range of sizes extra small to medium. So the fact that a simple polo didn't fit right, I was so disappointed. I tried one in the same exact style and size the other day from a different place that fit exactly right too, so I know how that style should fit. Never again. I hope I warned you off of buying from here.
My school district ordered volley ball knee pads for our middle school volley ball team. 7 out 10 pairs were torn or ripped by the end of the second practice. Our school secretary sent pictures and an email to this company. They are refusing to send us all of the replacement knee pads (only one pair) and are denying any damage in the pictures to begin with. Terrible customer service to our school secretary via email as well. Just awful.
Quite satisfied with overall experience
Great experience
Great price and quick delivery.
Great prices great product
Great
Quick shipping time, good prices.
I chose Epic Sports as our local school is looking at a fundraiser including socks. I looked at inventory available before I ordered to make sure we would have enough available. We were pleased with our pr of socks we are going to be using as a "sample sock"
Was good so far
Great! This site has everything I need for my athletic department.
Easy and excellent
Good quality and price
Epic Sports always meet my baseball product needs.
Great selection and great pricing.
High quality, low price, easy ordering and on time delivery. I couldn't ask for anything more. Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

