Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service, products was great and it was delivered earlier than scheduled.
The cher uniforms were perfect for my daughters to blend in cheering with the older high school cheer squad. All her little friends have the same uniforms for game day now. Great quality!
My 1 st order wasn't what I excepted, so i returned it then purchased more product. It was what I wanted. However, I was paid shipping for my 1st product, shipping to return 1st order, then shipping on my new order. So I was not satisfied with that.
Too Long to talk to Customer service and poor resolution.
Epic Sports has always been my GO TO for sports apparel... They are quick and very informative where my shipment is... and when it will get to me. SUPER HAPPY with Epic Sports, I hope they continue with this type of service!
Good price, my only concern is some of the sweatshirts I ordered seem to be older styles, different tags on some of the same sweatshirts. Other than a good experience.
Thanks
Great Company and Great Prices
Great stuff for very affordable prices
Bought these for Boys football team for October games - boys loved them!
Awesome! Timely delivery and the products were exactly what I expected.
FAST DELIVERY GOOD PRICE FOR THE ITEMS PURCHASED THANK YOU
The whole process was a pleasant one.
Love that you have these pink ribbon rugby socks!
I bought socks for my sons flag football team, a pair of shorts for myself and a pair of purple shorts i cut to make hulk shorts for my 3 year old. Great quality and great price!
Great deals in the clearance section! Thanks
I asked for 3 samples in different sizes and they sent me one jacket in every size including youth. Then billed me for them.
Easy to use website. Fast shipping. Great product.
Excellent...GOOD PRICING expeditious shipping and GOOD Quality Workmanship and materials.
It was fast shipping. I placed another order paid for express shipping and it's still not here.?
The online shopping process was very easy and took very little time to navigate.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

