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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you! Excellent site and easy to navigate. Awesome prices compared to other sites. Love the different shipping options as well.
FAST AND EASY, NOT A LOT OF VARIETY.
Thank you for the prompt delivery!
Usually Epic Soorts ships in a timely manner. Not this time. Ordered Oct 13 and received on Oct 26; ONE DAY to get them printed for tourney on Oct 26. Ridiculous 2 day shipping cost, ETA OFF by days... lesson learned
I didn't like the writing if my sons name on the bag I ordered. The letters were too close together and the first letter, a capital 'T' the top line was too short so it looked kind of funny.
Order entry easy
One item was not available so I ordered a different kind of same item but I did not like them as much. But overall Epic Sports did great!
Great prices, we have ordered several team items from Epic and have had a great experience every time. Delivery is prompt, no issues with any items we have ordered.
Some one from your billing department used my checking account card information and made purchase of 386.00 two times witch is 772.00 total at Boostmobile at Wichita Kansas. "Thank you" for using my money!
Wouldn't ship to my house but other than that GOOD
Just as expected and received quickly
The items were a gift and I had the order mailed to the receiver.
It's fine
It was straight and to the point
Gracie the order earlier than expected nice quality
I shop Epic because good prices and excellent service.
Website is easy to use! Delivery is prompt!
Like the products that I ordered.
Quick an easy, large variety of sports to choose from.
The shirt was not at all what I expected based on the description.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

