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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The picture was of crew neck shirts and received v-neck - it was a problem due to trying to match other crew necks purchased the year before.
Bought new jerseys for my team at a great price in clearance. 1 jersey did arrive with a stain on it. It was my first time ordering from Epic and I would definitely order there again. Customer service was helpful with placing my order.
Will order again and will definitely recommend to a friend!
Great prices and delivery is Very Good...
Excellent product I will be ordering more
Had some delivery problems because 3 of the 4 packages were shipped by ups but the 4th was delivered via usps. This resulted in problems with our delivery address because one uses our street address while the other requires our po box. Should be consistent one way or the other.
Easy to use
Very happy
I love shopping on this site. Everything I have ordered is up to part. Thank you for that!
First time buyer, very impressed and satisfied, will shop again.
Great Christmas gift for my nephew.
Got here sooner than promised
Had to return the jacket. Right size in the chest, but the waist was too small (and not described in size chart.)
Called CS to exchange. Christy was great. Ordered next larger size, dropped item off with RMA,and she processed the refund immediately. Little disappointed that the shipping was not refunded, but at least I didn't have to ship it back.
The colors on the stock image was alittle misleading. The rest of my order was perfect - I plan to order another hat to see if it will be alittle better. My order did not arrive on the day it was scheduled - that is my only real negitive. Other than that, I've used ya'll several times before - keep it up!
Loved the price, order came before expected and exceeded our expectations. Will definitely recommend to other sport parents!
Quick, easy, and affordable
I accidentally placed my order twice and had two charges on my credit card. Being from US was nervous that I would not be able to reconcile that problem since telephone hours did not match my waking hours. However, I sent email which was answered timely and corrected the problem. Highly recommend Epic Sports
Amazing prices and quick delivery!
My daughter was very pleased with her order! The fabric is quality fabric and the turnaround shipping time was much quicker than stated.
I'd like to service it was excellent
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

