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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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TONYA C.
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The picture was of crew neck shirts and received v-neck - it was a problem due to trying to match other crew necks purchased the year before.

Date of experience: October 30, 2018
Dennis B.
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Bought new jerseys for my team at a great price in clearance. 1 jersey did arrive with a stain on it. It was my first time ordering from Epic and I would definitely order there again. Customer service was helpful with placing my order.

Date of experience: October 30, 2018
STEVEN K.
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Will order again and will definitely recommend to a friend!

Date of experience: October 30, 2018
DANIELL Q.
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Great prices and delivery is Very Good...
October 30, 2018

Great prices and delivery is Very Good...

Date of experience: October 30, 2018
PETER L.
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Excellent product I will be ordering more
October 30, 2018

Excellent product I will be ordering more

Date of experience: October 30, 2018
chris F.
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Had some delivery problems because 3 of the 4 packages were shipped by ups but the 4th was delivered via usps. This resulted in problems with our delivery address because one uses our street address while the other requires our po box. Should be consistent one way or the other.

Date of experience: October 30, 2018
angela d.
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Easy to use
October 30, 2018

Easy to use

Date of experience: October 30, 2018
Jeremy B.
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Very happy
October 30, 2018

Very happy

Date of experience: October 30, 2018
DeAndre H.
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I love shopping on this site
October 30, 2018

I love shopping on this site. Everything I have ordered is up to part. Thank you for that!

Date of experience: October 30, 2018
ROBERT M.
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First time buyer, very impressed and satisfied, will shop again.

Date of experience: October 29, 2018
Dawn F.
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Great Christmas gift for my nephew
October 30, 2018

Great Christmas gift for my nephew.

Date of experience: October 29, 2018
JEFF S.
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Got here sooner than promised
October 30, 2018

Got here sooner than promised

Date of experience: October 29, 2018
MICHAEL R.
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Had to return the jacket
October 30, 2018

Had to return the jacket. Right size in the chest, but the waist was too small (and not described in size chart.)
Called CS to exchange. Christy was great. Ordered next larger size, dropped item off with RMA,and she processed the refund immediately. Little disappointed that the shipping was not refunded, but at least I didn't have to ship it back.

Date of experience: October 29, 2018
william m.
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The colors on the stock image was alittle misleading. The rest of my order was perfect - I plan to order another hat to see if it will be alittle better. My order did not arrive on the day it was scheduled - that is my only real negitive. Other than that, I've used ya'll several times before - keep it up!

Date of experience: October 29, 2018
Jennifer P.
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Loved the price, order came before expected and exceeded our expectations. Will definitely recommend to other sport parents!

Date of experience: October 29, 2018
Cari D.
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Quick, easy, and affordable
October 29, 2018

Quick, easy, and affordable

Date of experience: October 29, 2018
Kathleen L.
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I accidentally placed my order twice and had two charges on my credit card. Being from US was nervous that I would not be able to reconcile that problem since telephone hours did not match my waking hours. However, I sent email which was answered timely and corrected the problem. Highly recommend Epic Sports

Date of experience: October 29, 2018
Stephanie G.
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Amazing prices and quick delivery!
October 29, 2018

Amazing prices and quick delivery!

Date of experience: October 29, 2018
Cindy Q.
2 reviews
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My daughter was very pleased with her order!
October 29, 2018

My daughter was very pleased with her order! The fabric is quality fabric and the turnaround shipping time was much quicker than stated.

Date of experience: October 29, 2018
MICHAEL L.
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I'd like to service it was excellent
October 29, 2018

I'd like to service it was excellent

Date of experience: October 29, 2018