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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Items are easy to find and prices are exceptional
I wish that things would have been shipped quicker and explained more thoroughly how long it would take to come from separate warehouses. But I did finally get everything
Buyer beware. This company does not stand behind its products and does not provide quality service. I placed an order for 20 pair of pink socks for my daughter's soccer team in October 2018 in honor of breast cancer awareness. The socks from Epic were subpar quality. I returned the socks in the original packaging. The company credited me for few socks than purchased and charged me a restocking fee (not previously disclosed). I phoned customer service spoke with "Brian" then "Kase" two untrained and unprofessional representatives of a company. I was told that Epic Sports usually handles large volume customers, ouch and thank you. Individual customers like me take your business and your shopping elsewhere. I won't be surprised to see Epic Sports go out-of-business. Fortunately, there are other companies on the web who put their customers and quality service first. I found what I needed and the quality I needed on Amazon.
It was quick and easy. I just wish that the process of making changes to your cart was easier. Thank you!
The jerseys fit as described and arrived on time.
No Comment
Would Greatly Appreciate An Invoice Of The Items Shipped!
First time at epic sports. Love it!
I think this was a good deal.
All good
Quality - Thanks
Best shopping experience online
It was ok shipping a littlw high
Excellent and will order from Epic again.
Really like the ease of ordering and the quality of the product. Just wish shipping could be a little quicker.
Thank you
One of the items was missing, but after contacting the customer service department it was shipped out again.
Found more than what I was looking for which was a pleasant surprise.
Outstanding service!
In my opinion it takes the order to long to arrive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members