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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great product selection and price. Shipping, however, is too slow.
Nice price
Great price, quality and delivery time!
The quality is good,but the size is off and although one shirt is a extra large feels like a medium, another the same size is quite different in size. Can't figure that out. Sizes are NOT true to form very disappointed.too much of a hassle to measure send photos etc to send back so I just threw in a corner. It is what it is. You can ask for the manager you get nothing. No email return kinda sad. Oh well least today is sunny and nice out..
Glad I ordered options! The selection is great, prices are fantastic, shipping was speedy! I'm so grateful for your website!
Quick and easy. Great value item at half the price of the other sites I looked at.
My account was charged twice by your company, one for the price and another $1 charge that I was told was to check my bank account? That sucks
Happy customer overall
Very easy to find what you want
Perfect socks for our end of the season tournament. Not crazy expensive, and shipped fast
Great service and product!
Good experience. No problems.
No additional comments.
Awesome service and fast delivery!
Overall a good experience but my original order was placed on 11/9 and I just received it today so the shipping time was too long.
First order we will see if it comes in on time. If this was excellent customer service you could surprise me and send the jackets to the following address to be delivered for this Friday for the game between Utah vs Colorado? Otherwise send to the address on file.
Hyatt Place
2280 Junction Place
Boulder Colorado, USA
*******
C/o Richard K Nebeker
Hotel Guest
Your website is easy to use and your prices are great. I have used you in the past for soccer uniforms, and the parents were thrilled as we got a jersey, shorts and socks for about half the cost they were used to paying. This year I needed to order volleyball jerseys for 7th grade girls. Last year we paid $25 each for volleyball jerseys from another supplier. This year I outfitted the team for less than $13 per jersey. Your team ordering feature is great. I can see exactly what sizes you have available in each color, which makes it real easy to make a selection.
Looks good
Always great service and products.
Good products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

