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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordered soccer shoes from them and had to return. I paid for the return, the product was in a brand new condition, yet they charged me 30% restocking fee!
What a bunch of crooks. Never again will I order from them.
I only received half of my order. Haven't heard about the other item yet.
I am used to more rapid delivery -- because of amazon.com prime!
N/a
I love how you guys respond fast to my email i appreciate it.
The sweet spots were purchased for a team gift to give each of the girls on the team. The price was reasonable and the shopping experience was pleasant.
Easy, good price
Always a good experience and love the prices!
Great!
Good prices for quality merchandise.
Was easy to order
Fast delivery, easy to order online.
Quick and efficient! Everything arrived (with the exception of weather delay) on time and was exactly how I ordere it!
For the majority of the items I chose, Epic had the best prices. One or two items might have been slightly cheaper elsewhere but because of the competitor's shipping costs, it made more sense to buy everything from Epic. I was disappointed in the delivery time. Granted, I could have paid for faster delivery, the price did not justify the cost, but regular service should be no longer than a week versus weeks.
Everything was as promised and delivered on time.
EASY! Having 4 sons and 5 grandsons/one stop shopping. EASY!
Difficult to make embroidery options. Very confusing.
Fast and user friendly
Great prices...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

