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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast friendly service, everything fits well and was a great price. Will refer to all my friends and family in the future for all of our sports equipment and uniform needs. Thank you
Team warm-up but two different colors
Quick and easy to view and place order!
Customer service reps are not pleasant to speak to at all.
-Delivery time frame could be a little bit quicker especially when it just sitting at one hub in KY.
-Shipping cost is to expensive for the weight and where it is being ship to. We have online clothing boutique and know the shipping cost. Epic is to big of a company to charge what they are charging on shipping.
-People are buying for teams a lot of the times you should be able to have free shipping and or samples you can send to you customers.
**Yall have nothing for your repeat customers that I am aware of and even when I ask your terrible customer service agents.
I couldnt figure out how to use my discount code. Could be my fault, but don't think so.
Delivery wasn't fast, but it was Christmas time.
Good quality items; will shop again.
Drew
I purchased these shoulder pads for my grandson. Great quality, low price.
They have an awesome selection to choose from. I will not shop elsewhere!
I ordered the coaches backpack for my husband as a gift. It came in a timely manner and he is more than happy with it. Great overall experience!
Smooth transaction, great price
Love shopping here for my kids soccer gear!
Took a while for item to shop, but received it quickly when it did.
Half of my jerseys i received were stained beyond fixing, tried washing the, using a jersey cleaner and other detergents to get what looks to be shoe prints out. It did not work. I will be contacting epic sports Monday morning.
I couldn't be more please with the jacket and my entire shopping experience with Epic Sports.
Good product for a good price
Good quality for a low price. Some sizing problems but that is true anywhere you shop on line.
Enjoyed my experience
I like that you include the availability and in some cases the quantity available.
I loved the value of the shirts I purchased. The website is a little difficult to navigate and find the items I was looking for.
Experience was great. I was surprised at the cost of the item I purchased
Quick and easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

