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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I paid extra for faster delivery and still received products late
Great service, selection, and speed
Great products. Fast delivery.
Prices were hard to beat and service was fast.
Good service, good prices, quick delivery
The shipping was fast and the product was very good quality.
Great and easy order placing experience, received merchandise on specified delivery date and jerseys were exactly what we expected them to be.
It was fine,..
No comment
I was satisfied with my product although sizing was a little confusing as the youth sizing but I've got that figured out maybe
GREAT PRICE AND SERVICE
I am very specific with what I am buying with my baseball equipment. Epic when they have what I am looking for available has no competition when it comes to price. Receiving products is very quick.
Great prices, great products and super fast shipping!
The site was easy to navigate and the customarily for each Jersey was simple and decently priced. Very satisfied with my product and I will be ordering again.
The pants were much larger than expected, but other than that, great.
The website was easy to use, the product was in stock, and was shipped quickly.
You can't beat their price and the service/delivery were great!
Great selection@ great prices
Love the details.
This product wears and washes well and last years. We love it for our boys during practices.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

