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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was an easy process using the web site ordering.
Excellent. Quick & easy. Will be placing an order for an additional 3 compression shirts.
It was ok
Great products and service...just a little on the pricey side for shipping to Canada...
Shipping was very fast.
Epic is always my first choice for any sports needs, great prices, customer service, and quality!
Love Epic sports. Awesome prices and quick delivery
Ordered a GM pant, fits more like a GL...
Great quality and the price was right! Speedy delivery as well! Couldn't ask for me!
Very good service and great products!
Fast and easy to see products! Cheap and good quality!
Good so far
I like the fit, color, and style. But the quality of the material was way too thin.
Size accurate, hoodie warm, came the next day. Wow, color me impressed. In fact, so impressed ordered another!
The item arrived on the day it was supposed to, and was exactly as described.
Epicsports has good products at a reasonable price
The Shipping was too Expensive
All was good great job
I made the mistake of ordering the wrong size; not because I choose wrong, but because i miscalculated what I needed. This resulted in me purchasing the same thing but the size i needed. I put my original order in 1 week before my first league game, and didn't receive my jersey until the day before my 2nd game, so I had to use an offset jersey.
When I received my jersey, the materials are nice, and it the design is good; however, the numbers are a bit larger than what i would have preferred. I don't recall having the option to choose smaller letterheads.
I am both excited and curious to see how my accurate order will turn out.
It was easy to order and when a problem came up the customer service was very easy to contact. The constant emails about my order also helped give me peace of mind. It also arrived sooner than I anticipated which makes me very happy!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

