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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Really like the ease of the site, the selection and prices.
The products are well made and you can't beat the price. I look for jackets with zippered pockets outside and inside the jacket. Also designed with a hoodie is helpful when you don't have a spare hand to hold an umbrella
Great price for the product
The shipment came in a day late. Which put us a little behind schedule. But otherwise good
Shipping took too long. After I washed and dried my windbreaker it remained wrinkled. Not a little bit wrinkled but a lot.
The items were shipped in a timely matter and seem to be good quality. The only issue I had was that the pink on the top and the skirt did not match, so I had to exchange for white. The return process seemed pretty quick.
I ordered a white mesh SnapBack cap which was really nice. But there was dirty finger prints on the front of the cap! Fortunately, I was able to clean them off. Otherwise, I am happy with the product, price and timeliness! Thanks!
Great selection of products. Best price for what I was shopping for.
My wife will continue to shop at epic sports for our twins softball items. She is team mom for two teams and always looks on eouc sports first for items needed.
Great user interface for customization. I recieved the medals I ordered quickly. They were larger than I expected. Heavy metal construction and quality ribbon. I am very pleased!
Delivery time was great, faster than expected
Shirts aren't really as heavy made as I expected
Good materials
Good quality at a great price!
Experience good so far.recd items today 2/9.delivery was slow.items fit good, but thinner material than I expected
Nice easy order
Pricing was great the delivery was sooner than projected the product was good except the beanie was a little smaller than i expected. Overall great deal.
I recommend Epic Sports to people my daughter trains with in Jiu-Jitsu.
Communications was poor. They did not follow through as promised. Would not order from them again.
The shirts were just as envisioned and wash up great. The shorts fit very well. Wasn't aware there weren't any pockets in them (would have liked pockets) and I've always liked the elastic ties which didn't come with these particular shorts. But overall for the price and fit is a very good buy and would recommend them to others. Received them sooner than advertised so customer service was excellent. The green pair of shorts was a little too light so probably won't use them at the gym (except maybe on St. Patrick's Day!). The others were just as I thought. Overall experience was excellent. Thank you.
Customer service by phone was great! Customer service via online chat was horrible. It was slow, disjointed and provided limited information.
AWESOME PRICING
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

