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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was a horrible experience, was told the times would ship "tomorrow" for over a week before they admitted the didn't have the items in stock and we didn't receive them for our event. Ordered over a month in advance and paid for priority shipping. It was not a shipping delay it was all epic sports failure.
I had custom jerseys made for a girls soccer team. We had a custom logo on the front with name and number on the back. They came in the promised delivery window and looked great!
Order was processed quickly and received item. Item was the lowest price compared to the same item at other sites.
Epic Sports online services provide a very quick delivery and easy ordering process.
The shorts look good and were an excellent value for our high school intern team.
A friend of mine had this hat on. I tried it on loved it. So I searched and found who made it and where to purchase it. Epic sports was epic with their service and delivery etc. Everything was right on time. The hat fits amazing! Thank you guys so much. I love it! I wish I could buy a bunch more!
Easy ordering on the website. Quick delivery of all products in one box. Correct order and correct sizes. Quality products across different types and brands of shirts, sweatshirt, and hoodies.
I ordered cotton button-down shirts to replace some old ones that I had literally worn out. The new ones are wonderful. Excellent quality, fit well, colours as advertised, superb value. I am so pleased and will definitely be back for more.
I got the wrong shirt. They gave me something that didn't match, BUT the support was great and I got my money back so no harm no foul.
Epic sports always has good quality merchandise and the prices are very reasonable.
Great experience along i havent open all my boxes but so far what i so was impressed Would like to have been offer a discount as a first time customer
192 pink socks were ordered with expedited delivery to arrive on 10/10 for a Breast Cancer awareness event on 10/12. Our order was under a "fraud review" for multiple days, even after I contacted the company asking why the order wasn't shipped yet. The socks didn't arrive until 10/14. Very disappointed.
The post office lost my order. It was very easy to contact over email and have a replacement sent.
It was great and fast.the quality was amazing. I order medals for three teams and was so happy with the price and the quality.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

