Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy transaction
We held a softball tournament for 1st responders. Everyone loved the medals. Thnx u so much
Really pretty colors loved them!
It was very easy to find the product we needed and to get it ordered.
Never again! I wrote my complaint to the Epic Sports supervisor and I refuse to say it all again cause it was horrible service, wrong color drifit, and no response at all from customer service! Never again!
On multiple orders from Epicsports they have given me outrageous shipping times of 2 - 4 weeks only to wait to the day it was due to arrive to call me and tell me my order is on hold due to a out of stock item. I would assume that is because they waited a month to pull the item! You either have to cancel the item or reorder which starts the whole process over again. At that point you still have to wait for it to be delivered via ground shipment.
EPIC this is 2019 get your supply chain in order! You should be able to commit to a reasonable shipping timeline and stick to it. As for items constantly going out of stock, update your inventory database to track realtime sales to current inventory levels. You are in the closeout business, you know this is an issue!
Its easy to shop the website, there is a wide variety of products to choose from and the prices are very reasonable.
Prices are low, which makes up for the cost of shipping. But i'm overall happy with my experience.
Will order again, don't really care for shipping fees.
Great place to shop. Will keep using
Had to buy last min jersey for a new girl on softball team. Paid extra to have it but a certain date and it was here way before that so I paid extra for no reason.
Nice price and fast shipping!
These guys are the best. High quality at the best prices available!
Great
Great prices, great quality, quick shipping!
This is one of my favorite places to shop[
Easy ordering and fast delivery!
The value for this product, i.e., the money we saved, is invaluable.
I would order from this website again
Good service and quality products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

