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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Was really great
As always, I am extremely satisfied with the quality of product, the price and the efficiency in which each order is delivered.
Happy with my purchase
I'm waiting to hear back about the next steps after having received the wrong size hat.
This is my second year purchasing our booster club football jerseys and can foresee me doing so every year after this. Love the jerseys and with the amount of jerseys I need to buy the price is great!
I ordered several different items. They were delivered at different times. This made it hard to plan when I was able to complete my own task. If I can get an email with ETA's on each packaging I can track and plan on my end.
Our school's Phys. Ed. And Athletic programs have benefited with newer equipment and uniforms.
Products were great. Shipping was slow
The guys loved their shirts! Perfect fit and great for outdoor activity.
Thank You for your awesome customer service
We loved it and they came quick
Photos and descriptions were not clear
Great product availability
Easy to use website and a variety of sport products.Great shorts at a fabulous price. Thanks for the prompt delivery.
Good service as always
Great backpacks for all my soccer players! Customized and awesome.
I thought the price I paid for the products I ordered was a great bargain. They arrived quickly and are just as described in the advertisement.
Fast shipping and the exact product I ordered. We will be using Epic again.
Always shop here for my Jr's team great service fast shipping!
I need to make some returns because the color of the 2 jackets I ordered were not as I expected. Everything else has been great.
Thank You
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

