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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Typical experience so far
Great prices- fast shipping- quality products.
Great deals!
It takes longer to get than anywhere else I order. Wish I could get next day without paying extra
I spent over a week trying to get 1 pair of shorts corrected. They sent me Black instead of Navy. I emailed; called, called again and was on hold for OVER AN HOUR, was disconnected. Called the next day and spoken to by an extremely RUDE man who did not care how long it had taken and told me that I may not be able to tell the difference between blue and black. I'd get a call when I got a call and it didn't matter that I paid for Navy. They had no concern for customer service at all! Their systems do not share so if you spoke to one person, no one else could help. If they were gone or on vacay... so sorry for you. Terrible, absolutely terrible customer service. They had no problem taking my money, but clearly do not give a care about the order being wrong or dealing with it timely.
I was called and told my order was being held until I called back. I tried and was on hold for a very long time, while I was holding you called again. I understand that you were trying to verify my credit card but the wait time was not acceptable. Once that was taken care of we received our order quickly.
Sierra provides great service.
It was an easy transaction.
Price, ease of purchase very good. Quality less than great.
Ok
Awesome
Prices are great but took over a month (5-6 weeks) to get 6 shirts just ridiculous I tried to contact a person to talk to but instead got a stupid machine very dissatisfied will not shop here ever again
The shirts were great.
Took 17 days for order to arrive.
Asked question if I could change size of one shirt the day after order and customer service did not reply for a week. Seems with the almost three week delivery time my request to change
The order of one shirt that I accidentally ordered the wrong size
Great Service Great Prices
Low prices for the growing athlete makes sense on a budget
Placed order... paid extra for 3 day shipping which starts once they actually get the order together- sent emails saying 1 item was out of stock and I needed to respond on what I wanted to do. I replied back with cancel- 3 days later they are still sending same email asking for same info- paid extra for shipping and the package should have already been there buy yet it still has not left facility. They just send out random emails and the wait time to call is over 2 hours long. They either need to hire another 150 people or just close shop. I honestly feel bad for the employees who get yelled at everyday for things that are out of their control.
Easy and simple
Waistband on the football girdle has already started coming loose. Belt on the football pants has already broken and had to be replaced. Too late to return/replace because practice has started and we can't do without them. Fortunately I know how to sew.
Great selection -fit as charted -great price
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members