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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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UPS lost an order three months ago they had done the investigation and everything has been complete and you guys still have not done nothing about it refund me or anything I don't even want the refund I just want to keep ordering from you guys which I'm still doing it and I keep giving you guys business so therefore I'm not happy with you guys for not taking care my problem #*******. I order plenty from you guys every month.As soon as I find another company to deal with I would do business with them
Great product at a great price. Delivered much faster than I anticipated. I will definitely be ordering more team gear again!
Good experience, shipping took a few more days than I would have liked
It was a great experience and the boys loved the jackets.
The extra large jackets were not really extra large.
Epic was great, good product as expected and the best price around. Only issue was shipping was a little pricey but not prohibitive.
Like the quality of the merchandise and the delivery time
Great
Product was delivered early and better than expected.
Quality product and service.
Shipping needs to improve. Takes long.
Good looking product. Maybe a little thinner than expected. But worked well. Some youth sizes ran a little small.
Good product and price. I felt like it could have came a little faster though.
Website is a bit dated, and would like to pay via PayPal.
This is then second time ordering from you. Great experience
Box was open and extremely damaged on arrival though it looks like item itself is fine and not missing any parts. Unfortunately it was supposed to be a present and couldn't do that given the shape of its arrival.
Quick great price but 2 of my outfits didn't fit.
I have always had a good experience with Epic Sports.
Great site. Easy to find products. My son wore his jacket one day and the front shell now has a slit about 4 inches long and is now trash. He was carrying a cardboard box, no rough edges, at least I couldn't find any and some how the shell tore.The shell is very thin compared to other jackets I have purchased in the past. I will not buy these jackets again.
Experience was A++++ Would definitely shop with this company again. Great Value for money, great service and shipping. Thank you.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

