On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great I like purchasing items from your store
Ordering couldn't be easier!
Great! Fast! Definitely friendly.
Called to cancel my order that still had not shipped after 10 days. I called customer service and was told I could not cancel even thought they confirmed that it had not shipped and could not provide a tracking number They also could not give me a shipping date. I need this order for a game, if it is not here in time it will be useless. The man I spoke to was very rude. Shipping fees are very high and will not be refunded if you do try to cancel, I go the run around regarding restocking fees of 25%, no shipping fee refund even though it hadn't even shipped yet. Basically he said there is nothing he can do and if I try to return it (if I ever receive it) they will charge 25% plus return shipping fees and will not refund shipping costs. He said they do not guarantee shipping times as they order some products from other places and even though the website does not state that they are not returnable, they will not issue a refund. Will never order from them again!
Epic sports delivers quickly and has a good selection.
Had a good experience. Thank you
Easy to find a variety of items for us to try out
No problems.running very smooth
Convenient to order. My local retailer did not carry.
Always have a smooth and satisfying experience whether I need customer service assistance or not.
Everything arrived as promised earlier than expected.
Love the products and the prices were good. It took a long time to receive them though.
The restocking fee is antiquated...no one charges a restocking fee anymore. I order hundreds of costumes from companies...and that is old school practices.
Received order fine and happy with quality.
The hoodie had a snag in the front.
Good product shipped on time.
Epic Sports was easy to order from as their inventory is viewable to the customer, and they provided accurate shipping information.
Thumbs up
Exellent prices
Quick and low cost
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members