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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Terrible!
Late arrival; loss customer due to this. Very disappointed!
The package was sent to the wrong address. It returned back to you, and you only returned $. 69 cents to my account. And charged me a restocking fee. I will never use your service again. POS company.
I paid extra, more than $250, in shipping fees to get my package sooner. I got it two weeks after the date it was originally supposed to ne here. Very disappointed! Not sure if I'll use epic sports next season.
Good products for a good price for my program. A+++++++++++++++++++++++++++++++++++
I customized both of my sons' LL teams and they are very cool. Kids love them (although my younger son says the stitching at the toe bothers him, a little) and size is standard. Price and shipping were reasonably handled. Would purchase again.
Great ordering experience will be ordering again soon
Very easy to find what we were looking for! Great quality and delivered quickly!
My order came in pieces and was not accurate. Trying to resolve the issue is very frustrating since you can not speak to anyone (you are communicating with a "bot"). The last part of the order was so late, I had to postponed the start of my league.
Ordered a couple dozen balls for practice - very cost effective, and work well enough.
Jerseys came in about a week after ordering. Did only order blank ones but are great quality. I didn't know what to expect for $1.99 mesh basketball jerseys but these are way better quality than ones I've gotten before!
Fast and easy. Seamless transaction. Will order again and refer to friends and parents at pony baseball.
I love shopping at epic sports for my teams uniforms. Such great quality and a great price. The socks were a little big for the tballers with the smallest xs size but that just leaves them room to grow :) Belts fit perfect :) Our kids looked great on opening ceremony!
Nice products but takes way to long to get to you. On-line customer service does not care. Advised that I was going to start buying elsewhere. All they have to say is, "sorry to hear that". Wait times are unacceptable.
I received order but wasn't correct size but since it had custom line on the side not able to return
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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