Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Order information and payment method did not stay in the checkout screen while I reviewed my order. I had to retype some information.
Variety of items, great price. Quality is good as well. My order was delayed but not Epic issues but mail carrier dropped off package at wrong location.
It was easy to navigate through the website. And the prices were very reasonable. I placed my order and received it 3 day before expect. I would recommend Epic sports.
Ordered 7 boxes, only received 6. The 7th box was delivered after I contacted customer service.
I had to return some baseball pants for different sizes and the transaction was very easy.
The person I talked to was friendly and professional.
I would order from Epic sports again.
Overall experience was good, delivery time was a bit long but ok, prices are great and quality not bad at all. Items fit perfect the only thing I would like to see improvement on better online descriptions of the items.
Easy to find merch. Appreciated product reviews, too.
Yay
The issue I had was on our side, some of the sizes we selected did not fit but we were able to return for the proper sizes. My only issue with all the orders I have placed is the amount of time it takes to ship product. Other sites do same day ship or next day guaranteed but it has taken as much as a week to get items that supposedly are in stock,
Great response and delivery time.
I have been shopping with EPIC for several years now and will continue to do so. They have great quality items at a great rate.
It was used for book report
Great
Very easy to find the item I was looking for
The tops are very nice, the price correct and delivery excellent.
Great product, good price, good support
Enjoyed shopping with Epic Sports
Baseball and softball equipment prices are hard to beat. Only wish the shipping was quicker.
Great price, good fit, quick shipping
Спасибо
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

