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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Affordable! Fast and exactly what i wanted. Great job by Epic sports.
Excellent service! Excellent price! Excellent price!
Shipping with UPS was a nightmare. UPS deemed my package too damaged to deliver and sent it back.
Good.
Great products and a spectacular price! Thank you!
Thanks for the quick delivery.
My experience was GREAT!
Good return policy
Much cheaper cost than buying hats at Lids or other places. Products were perfect and delivered fast.
Product as described no issues, perfect!
Easy ordering, great selection!
Easy peesy, lemon squeezy!
Poor quality. Never buy again.
We had a great experience.
Had to contact customer service too many times but I'm still a big fan of epic sports
Shipping was fast.
Can't find these prices anywhere.
Fast delivery. Quality product. Has not shrunk up any
Overall experience was great. Customer service was a huge help!
Great!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

