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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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First purchase with your company and it did turn out well
Do I really have to leave a comment for my survey to go through?
Epic Sports was great to deal with from placing the order, shipping time, and product quality. I am very pleased with my order.
Great A4 long sleeves. Best shirts ever!
I found epic sports from google search and bought a garage soccer net! Price was very affordable. I was more satisfied with the item I received. I will definitely buy more stuff if I found any in the future.
Great dealing with Epic. Very large selection with very reasonable prices. And excellent customer service, especially after sale.
Great product thanks again
Epic had the dry fit jersey shirts that I like to wear when riding my motorcycle in the summer not to mention the variety of colors.
Best deals imaginable
Happy customer
Order was easy and quick. Shipment arrived ahead of schedule and product is exactly what we were wanting
The pants were too long and I lost my paperwork. Not your fault.
Went well
The 6 shirts ordered were all large as ordered but they ran big and so I have wanted to return 4 of them. (2 people were fine with the fit). One of the 4 that I want to return I noticed had a hole under the arm. I've requested information on how to return them but I still haven't heard back. The virus has obviously put a strain on businesses to keep employees safe and I am fine with that, but it's been long enough that I should have heard something by now.
I like the variety and pricing of the clothes offered.
Love to shop your website. You have the best socks. The socks are high quality and last a long time. The cost of your socks is a great deal for the quality!
Great customer service when it has been needed in the past. Shipping was quicker than expected!
All good. Fast delivery and great price.
You guys have quick shipping!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

