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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fantastic!
Simple and easy
Easy to use. Had what I wanted
Shopping was simple and efficient
Epic Sports is always a breeze for orders and we love the quality of their stuff!
COVID era changed things. Just some delays. Very happy with Epic
So far, great pricing and good selection. Excited to see the product once they arrive.
The ordering was simple
PRETTY EASY
GREAT prices, good delivery time, and a quality product. Will definitely continue using this company.
None
Didnt like postage was about as much as the order.
The value was very good.
Restocking charge is ridiculous since we are having to pay for $15 in shipping. Your company does not give a prepaid postage to mail items that we receive that are the wrong size.
I ordered a variety of baseball training equipment, such as baseballs, nets, bases and when I noticed my phone number was incorrect I had to click on cancel order. Well, then I had to wait for customer service to open after the weekend and when they were open I was bounced from a bot chat to email to a no help automated answering service around and around several times. I had to repeat why I was calling in to approve the order as an email told me the order was on hold until I called. I called and got bounced around and around. One rep after another would tell me the same thing to call and request the order to ship and finally they understood that is what I was doing by following their directions and prompts to no avail. Then my order was shipped in three different shipments, most came in broken boxes and the final shipment took 3 weeks. On the bright side, their pricing was really good.
Thank you for your merchandise and service.
Great product, no hassle, everything came at the expected date. Thanks!
Delivery was quick and product price was great. The ordering process was quick and easy.
I have no comment.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members