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EpicSportsReviews 30,739

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
270
quality
255
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Alabama
1 review
1 helpful vote
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Product was delivered very timely, Socks were softer than anticipated. Great experience

Date of experience: March 15, 2014
South Carolina
3 reviews
1 helpful vote
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As a high school soccer coach I can state that epic sports has the lowest prices and also great service. I have never gone wrong buying from them.

Date of experience: March 15, 2014
Ohio
1 review
1 helpful vote
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I've always had excellent service until my last purchase. It took me a week to receive my order and I only received half of it. I called to find out what happened. Took 3 days to get an answer. Was told I would receive the balance of my order in 3 days. Took me another week to finally receive it. I was not happy since this put my volleyball schedule back two weeks.

Date of experience: March 15, 2014
Maine
1 review
1 helpful vote
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The overall experience is great
March 15, 2014

The overall experience is great. The only down fall is there are times when I would just like to order a single item, but the price for shipping it out ways the item. There is not any time where you have discounts on shipping so I have to go elsewhere. Over all if there is something I need or want, I know I can count on Epic. I just might have to pay a little more, due to shipping.

Date of experience: March 15, 2014
Ohio
1 review
1 helpful vote
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Always easy to deal with and order from. Great service. Excellent products. Always the first place I go for my sporting needs.

Date of experience: March 15, 2014
Massachusetts
1 review
1 helpful vote
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The person on the phone was very nice- some of the products were great, some not so good- the explanations on the website were inadequate & sometimes misleading- a shin guard cover was " one size fits all"- it didn't fit me! Way too small - I'm 5'2- I kept them because to return would be more than they are worth-

Date of experience: March 14, 2014
Arizona
2 reviews
1 helpful vote
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I am an umpire and bought a new chest protector and shin guards. The purchase was easy and I got both items pretty fast. I like the chest but not the shins. When I went to return them I was told there is a 25% restocking fee? I decided to hold on to them as I will not pay that much to return an item. So I do not think I will be shopping there any longer

Date of experience: March 14, 2014
Kentucky
1 review
2 helpful votes
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We order all our goalie needs from EpicSports. Their sizes are true, prices are great and shipping happens sooner then the date they give. We love EpicSports!

Date of experience: March 14, 2014
Oklahoma
1 review
1 helpful vote
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This was my third or fourth time to use EpicSports for my team and as always everything worked out great. I always get everything on time and everything is always correct.

Date of experience: March 14, 2014
Colorado
1 review
1 helpful vote
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This is my third order with Epic Sports in 4 months for the same jersey as we have added more to our team. They are always in stock and very quick! I will order from them again and again.

Date of experience: March 14, 2014
Kansas
1 review
1 helpful vote
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This order was executed perfectly
March 14, 2014

This order was executed perfectly. I was overwhelming happy with the initial order being taken, the product that arrived and the time in which the whole transaction took place.

Date of experience: March 14, 2014
Texas
2 reviews
2 helpful votes
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Not even 1 star
March 14, 2014

Not even 1 star. I placed an order on February 23 and STILL have not received part of the order. It's March 14. When I called to try to resolve the issue and explain my frustration, the customer service rep laughed at me. PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY.

Date of experience: March 14, 2014
Nebraska
1 review
1 helpful vote
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Great products, Good selection, reasonable prices, fast service.

Date of experience: March 13, 2014
Alabama
1 review
1 helpful vote
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Epic Sports is an easy web site to navigate through when placing an order.

Date of experience: March 13, 2014
District of Columbia
1 review
2 helpful votes
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ONE YEAR LATER?
March 13, 2014

I ordered a Replica Marlins Cool Base Jersey and received a cotton T-shirt.
After I returned the T-shirt I was told they didn't have the polyester version?.
BTW the website is still advertising the jersey for sale.
ONE YEAR LATER!

Date of experience: March 13, 2014
Pennsylvania
1 review
1 helpful vote
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Quick shipping
March 13, 2014

Quick shipping. Good quality of products. Thank you.

Date of experience: March 13, 2014
New Jersey
1 review
0 helpful votes
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Great web site to order from and very happy with the merchandise.

Date of experience: March 13, 2014
Illinois
1 review
0 helpful votes
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Overall an excellent experience, good products, good prices, the one thing they don't offer is free shipping for a certain amount spent, if they offered that I would sop there all the time.

Date of experience: March 13, 2014
California
1 review
1 helpful vote
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Been using Epic Sports for 3 years and their products and customer service is one of the best ever encounter on internet.

Date of experience: March 13, 2014
Pennsylvania
1 review
1 helpful vote
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Our Customer Service Rep Charity is always very helpful and accommodating. It's a pleasure to work with her.

Date of experience: March 13, 2014