EpicSportsReviews 31,027

I placed a large order with this company, 2 of the items they sent were incorrect. When I called for a replacement they said they'd check to make sure they were sent wrong and call me back. Took a week and I finally called them back. Because they were on "closeout" they refused to send me a replacement even though they had plenty in stock. I will NEVER buy from them again!

This company is a JOKE! If you can't figure out a way to sort your ridiculous shipping policy out you will never grow past the small business that you currently have.

I was hoping this could have been the my new place to order from but without any way for you to even consider alternate options for shipping and the way you were not even willing to consider where I, the customer, is coming from is disgusting.

You offer separate shipping and billing and only with a policy that no one reads. You should not allow transactions like this to happens from the start.

Please never order from this company there are a bunch of rip off. The lie, fraud you out your money. Poor customer services they never return your calls. I got my order sent back by fed x it show somebody sign the package but epic sport said they didn't. So I filled a complaint with bbb on the company something has to be done about this. They getting people out a lot of money. When they sent me the wrong thing on there part. My uniform didn't have plastics on them my first order had 4 dirty tops 4 skirt that I dint order. When I did a re order they sent me the wrong things again. Now my cheerleader are still without uniform. This the WORST COMPANY TO ORDER FROM CUSTOMER SERVICES IS BAD WORKER LIE, UNIFORM ARE USED & DIRTY

I usually have patience when it comes to dealing with online stores but this experience has been terrible! I should've read other on line reviews before I ordered. I will never buy from them again! First I ordered a few sizes of baseball pants to be sure they were to the true size for my son. Neither one fit and I had to return them. I called customer service and they said they could exchange only the one pair because the other size was completely out in their close outs and they were no longer selling it. The other one I have to mail back myself. I was disappointed but lesson learned. I order the new size and it comes in without new plastic packaging and used. My son had a game that day so unfortunately I had to use what I had without any other choice. I reached out to customer service 2 days ago and still no response! I am extremely disappointed and am afraid to send the other pair back in fear I may not be reimbursed!

I spent $60 on an order which included two special order jerseys & socks. The socks were too small. I had already spent too much on shipping... when I called to ask them to send the correct size socks, even the manager Michael did not understand good customer service and wanted me to pay to ship it back. Seriously! The jerseys were also too small and so were the socks. Overall very dissatified - I will never shop at this site again. Find somewhere else to spend your money. These people obviously care more about a buck then about keeping customers and having them return.

Ordered a navy colored letterman jacket from Epic Sports. What I received was black. When called they explained their navy was "very, very dark." I sent them a picture. Then they asked for one taken outside. Then they said they would evaluate the jacket when it was returned. Upon return Epic Sports continued the lie that the jacket was blue and refused to give a full refund or reimburse shipping costs. Lousy customer service, lousy company.

I ordered once and was so happy ordered a dozen more uniforms. Only part of my order arrived. Upon opejibg the box I reachedbout, realizing mistakes happen. I was told too bad, they have it on video, mind you they can't show me the video of the box being packed and now I'm left with no uniforms for 8 kids! Disgusted they would a. Insinuate I would lie about receiving them and b. Not right their wrong. Worst customer service I have ever received. Hands down.