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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good service, timely delivery
Nice quality soccer socks for a good price. Thank you!
A
Quick shipping
Always find what I need from your store thank you.
Good website, great prices
All good Except one thing the White Baseball pants that were purchased were stained and pretty dirty.
My order came in with dirty shirts, large pants and tiny pants. Because I ordered these items from the clearance, they will not return them. WOW. What a crappy deal for me. No more Epic. Dirty... Come ON! What a major disappointment from this company.
You pay for it, they send it. Simple. I got a quarterback armband and it was just like what was advertised. I only paid $7 total, which is an excellent deal.
You better know exactly what you want and be willing to wait for it! Delivery ETA is a complete joke and customer service says, "Sorry... your problem." Order the next size up on most items and double the delivery time estimate. Don't even think about returning anything!
Quick service good product
Received as advertised
Ordering super simple! FAST delivery. Quality not so good, but I got what I paid for. I am satisfied with my purchase. Also called me to confirm my order was in fact, a valid order to prevent fraud. Will buy again as needed.
Everything went perfectly. Thanks!
I purchased 2 pairs of baseball pants for my 15yr old son. I ordered an adult Large which is usually 32-34 waist. Well, these pants came to tight, to short and very thin material, not good quality at all. I contacted the company and wanted to send them back. They told me adult large is usually 30 waist, (ummm no its not) and that if it is not their error there is a 20% restocking fee and they sent me a UPS label "Non Pre-Paid of course". I feel that the company did not advertise true to size pants and are selling less than standard product. So now the pants that do not fit nor are a good quality, are costing me money, UPS was $12.50 alone to ship back plus the 20% restock. And I still have to go purchase new ones elsewhere.
Delivered a day ahead of schedule.
I have recommended Epic Sports to other softball parents and our league has ordered our uniforms from Epic. The catchers gear was a great price for high quality brands.
The product was very well made and accurate to what I needed it for. The colors are bright and look good. I am highly satisfied with what I got.
Great experience.
Great and affordable
Nice variety of products but shipping charges are high.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

