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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to find what I wanted, loved the price. Checkout was easy as well
I was expecting a longer wait, but was pleasantly surprised in less than a week!
Easy to order and quick delivery
We still have not received our order as of yet.
Yea buddy
I'll be back
All went well.
Fast accurate service.
They sent me the wrong item. It got there on time. The price was great. I emailed customer service, they got back to me quickly. They have not yet rectified the situation, but have assured me they will.
Easy to use; good information on the products
Excellent quality softball socks for a very cheap price. The shipping cosr more than the 2 pairs of aocks we ordered so I suggest doing a bulk order to offset that.
Being so far away from the US mainland, and in the middle of the Pacific Ocean, I am appreciative for the fast delivery time. I also found your prices very reasonable. I will definitely be visiting your website again for our future needs.
Mahalo,
Coach Max Manera
Great prices and quality merchandise. I highly recommend Epic Sports to anyone.
I ordered soccer socks and yes they were cheap- but I didn't realize how thin they would be - more like a dress sock. But it is what is - you do get what you pay for
Placed my order, got the date to receive my order. Payed for the shipping costs. However my order didn't ship until two days after I was suppose to receive it. I contacted Epic and just got a bunch of nonsense. Poor customer service. I would actually rate no stars but I had to pick as least one.
I placed an order on Saturday. On Thursday I phoned, only to be placed on hold for 20 minutes to find out that my items where to be shipped from the manufacturer to EpicSports and then on to me (on one of my two items they had no clue what the status if it was). EpicSports never say that it will take a week to process my order. If I had know that I would never placed the order.
Have no complaints..
Delivery could be faster, other than that the products are great!
Hard to tell sizes so I got items that are too small and not worth the restock and shipping fee to send back.
This is my first order with Epic Sports. So far so good. Would be five stars if shipping wasn't so high.
I was completely satisfied with these products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

