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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Love shopping at Epic Sports!
I was satisfied with my order from epic.
Thanks
Sizing was off
Easy to order products, quickly shipped to my home. Good experiences with Epic Sports
Hats were great quality, looks just like the picture for a good price. Arrived quickly
This is my first time so I have to see how delivery goes etc.
I was pleased with the delivery time and the quality of the products.
I will definitely order from you again.
I WILL BE BACK,HOWEVER I'M 75 SO I ONLY BUY WHAT I NEED AND AT 75 YOU DON;T NEED MUCH
Great experience, no complaints!
Ordered Uniforms for an organization with multiple teams resulting in a large (and possibly confusing) order. All pieces received in single package within expected time frame. Pleasantly surprised to have delivery at the earlier end of window. I also had an opportunity to speak with Erik, who I would like to commend on very professional customer service.
I see all these reviews out there how fast shipping is, but yet I ordered on 8/13/17 and it's now 8/23/17 with no answer to why it's not shipped out when I called. At this rate my sons' football season will be over by the time the items arrive, thanks epic sports for your epic FAILURE!
Epic Sports always comes thru for all of my softball travel team needs!
The shorts didn't fit.
GREAT PRICE
These are nice shorts that we will use for gym shorts. They arrived timely which was a great relief!
Ordered a football gear bag for my son. Bag was "HUGE". More than enough room for all of his pads, helmet, clothes, etc. I expected letterin of his name to be a little bigger but it still looks nice and was as ordered.
Go prices but high shipping cost
Fast shipping, arrived before estomated time
Delivered as expected
I ordered socks for our high school soccer team. The price was fine, but the shipping cost was exorbitant. Then my socks were due to arrive on Wednesday, August 16, and they did not arrive! I called to question this and I was told that some of the items were back ordered and so you didn't ship ANYTHING. Things finally arrived yesterday, after our team played two scrimmages without their team socks.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

