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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic Sports customer service and prices are why I keep coming back for my soccer needs!
The padded football pants I bought for my 11yr old fir as expected but delivery time surprised me. They said 5 days, but was at my door in 3.
Perfect everything!
Overall experience is very good.
Sizes were not accurate.
I love the socks they are very very soft and comfortable my order was on time didn't have to wait so long like most companies, I will guarantee I will order from the company Epic Sports again.
Affordable and punctual - the perfect online shopping experience!
N/a
The apron I got just wasn't quite what the picture showed. It was cheesy to say the least. This is a present I'm taking to a friend in Namibia and now I don't have time to send it back and get another.
I love the great selection at Epic Sports. My order arrived with everything that it was supposed to and it shipped out in a very timely manner.
Thanks it by
Great experience for a first time shopper
Happy with purchase
Faster delivery would be great
Very fast and convenience also great price and large color selection over all great experience every time I place an order
Happy except sizing of some
Pants seemed smaller than expected
Placed an order on 08/20/2017 and my account was charged $158.00. I was sent an email saying my delivery date was 08/28. On the 29th I call customer service and was told they were waiting for part of my order to be sent from a different company. I requested a supervisor to contact me. Customer service representative said she would track down the problem and call me on the 30th. I received no call. I got an email on the 31st saying they were going to look into it. Again I requested a supervisor to contact me. Nothing. Today on 09/03 I received an email wanting me to confirm that I had gotten my order that still hasn't come. I'll never buy from them again.
We received our order within a few days! And was exactly as described! Will order again for sure! Great job!
Great, very happy with my experience and quality of shirts.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

