Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very fast service.
Exactly what I wanted.
I needed to change my order 5 minutes after I made it. I called and my order was changed to what I had found after placing the order. Customer service was awesome.
Everything came quickly and accurately.
Definitely would recommend Epic sports to a friend.
Shipping took too long, so after i received it I sent it back.I had to go buy one before it showed up
My kids wear uniforms to school so I love being able to comfortable shorts for my boys without any logos. I bought a few last year and my boys loved them, so I stalked up on more this year adding in soft sport tops as well!
Very good, appreciate everything
Came quick and great price!
I will be ordering again.
It's a quality product, but the arm length didn't match the body length. Meaning, the body length was much shorter than it should be for the length of the sleeves. I can't see myself buying through you again.
Long delivery time. Paid extra to have upgraded delivery to shorter time and then times all changed. Very inconsistent suggested time vs actual time. Would not pay again for upgraded shipping.
I need to return the items.
Your shipping is very high price for 3 hats I could of brought 2 more hats for that price on a shipment that's gonna weight 2 lbs at most
Always a good price
Fantastic site for jerseys and uniforms!
Fast shipping and the cheapest prices around.
It was all Great, but they where late getting here!
Items took forever to get here and were way beyond the estimated shipping date. I even paid extra for expedited shipping and got the items about a week late. Items purchased are reasonably good quality.
Excellent rapid shipping and priced right. I was very happy with Epic Sports and would use them again.
Low prices, short delivery times and great variety. My new go to shopping site for my sporting needs!
This company is a SCAM. They claim the items are out of stock AFTER they charge you. Then they continue to email you and call you repeatedly (with a recording) to tell you to contact them to process your order, but it is impossible to get a human on the phone. I contacted my bank and reported them for fraud. Terrible experience.
Just plain old easy,. Great selections & great prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

