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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The shirts were exactly as shown, reasonable price and my husband loved them.
Everything was fine. Delivery was 1 day later than originally estimated, but was not bad. Happy overall.
Had an issue with a back order. They contacted me right away.
Nothing else to add
I have already contacted your customer service team and completed a survey regarding the poor after service I received. I'm not doing it again as I don't expect to ever shop from epic sport again.
Great experience!
Overall good, however i would like some info on the shipping charges. Seem to be excessive.
Great Service. Timely as well.
I received four youth girls softball pants. All four pants are same brand however, were cut/sewn differently. Elastic in pant leg too small!
Very good experience - Highly recommended!
Have always had a great experience buying from Epic Sports.
Order came in a very timely manner; everything I needed and the quality was great.
My over all experience was okay. I had to return the order due to the size. I have not heard anything on my new shipment.
I placed an order for my son - it did not fit and am then charged $35 to returned the items in shipping and an additional 10% restocking fee. I will not be ordering from Epic sports again!
I really liked the timely manner in which the shipment was processed and delivered by the date I needed them.
Ordered baseball pants for my 7 & 9 year olds. The pants are surprisingly great quality for such a great price.
The shirts were great...a little thin, but fine for what we need it for.
The socks were great... I loved getting exactly what I ordered! Thank you
I was very satisfied with the service and shopping the site was very easy.
A few soccer balls were defective. Gonna have to return
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

