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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent service and turnaround times. Always on the
The socks were smaller than expected. Girls love them.
Awesome
Perfect! Shirts and hats fit perfect. Exactly as advertised. Better quality than shirts I've bought for 3 times the price. Will purchase again
Always great quality and service
Great!
So happy to find this item
Delivery time and products exceeded expectations
Brim was off center on a couple of the hats so quality control was lacking
Excellent product and service! I will buy from Epic Sports again!
Thread has already come unraveled on two sleeves
N/a
Great products and service
Overall, it was a decent experience for the type of company. I was disappointed with the interactions I had concerning a product that ended up backordered. The automated calls came in at inconvenient times, and it took 3 days of this until it was taken care of. However, once that communication was made I received my products almost a week before expected and an almost immediate refund for the canceled item. I would give them a C, overall. However, I will continue to order from them.
Uniform pants look great; complements every game; one thing, the breast cancer awareness socks look small; will know more at our game on Monday
Great prices... Will shop again
My experience was great had no problems with purchases or deliveries.
Absolutely Awesome.
N/a
Great deals for out little school and responsive and helpful customer service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

