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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love how fast we got our order!
Satisfied with order. Decent quality of product. Color different than expected but still happy with purchase
The prices were amazing but the sizes ran extremely too big. Customer service was willing to exchange our products but unfortunately they were out of stock. Other than that very pleased with the service. We will just have to remember that sizes clearly run big.
Awesome jersey, fits as expected,quality of jersey i purchased is excellent. Arrived sooner than i expected. Overall experience with epic sports was fantastic. I will definately use them in the future.
Perfect
My experience was great
Great variety and pricing
First time using you all... very satisfied - will recommend and will order more... in fact, looking for replica helmets now...
!
Very good
Your deals are too hard to resist! Quality is great. Thank You!
Using my credit card on line was problematic! Went thru 3 (good) credit cards before it would accept my order, but still customer service has to contact me.
Ok
I ordered two pink shirts and they came in a dark more purple color
Had trouble with the website accepting my address as valid and had to use an alternate address.
User friendly website, and great prices. The products provided are of good quality and are shipped in a timely manner.
Fast and inexpensive! Great deal!
Would love more coupons!
Easy and fast...thanks
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

