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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to search and select
I was not able to apply the coupon offer I had. 25% off
Great value for a football gear bag.
Easy order to place.
They didn't have one of my items. I felt they should've had that item unavailable when trying to order it.
I have been very pleased with the quality and the price of the merchandise. I feel the shipping could be a little faster since I purchased blank products as I do my own printing.
Good
Fast delivery. Great experience shopping with epic
So far so good. Would be nice to see sample with embroidery font, color & placement before ordering.
Great prices & v good selection
I was generally satisfied with my order but there are two disappointing issues:
1. I order Champion Sports Practice Vests & Pinnies (Dozen) Epic SKU: E3332 - which was supposed to be ADULT sized pinnies. These are very very small and barely fit my 8th grade players.
2. I order a basketball rack and then was notified that it was not is stock a day or so later. I ordered another, but it doesn't match what I had ordered last year.
Paid for more expedited delivery but got the delivery 3 days later than expected. One of the products only contained 1 sock. Overall, the rest of the products were exceptional
Sizes are Deceiving but product is good For the price and will buy from the guys again
Good price
I got my order within a few days and everything was as expected.
The sizing was a bit off. The fit on two of the shirts were super tight and on the third loose. All were size medium. Two different makers so it's understandable the sizing would be different. Not an 'Epic Sports' issue.
Prices are great but shipping is always so high compared with the rest of the shopping websites.
It would be nice if the shipping price would be mentioned prior to check out. The only reason it was worth buying here, with the higher shipping price, vs another site with free shipping, was because I was ordering more than one so the cheaper product price evened out the shipping costs.
I buy the same product basically every week but it always arrives quickly and in good shape
Good product for the price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

