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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate, great product
Great
Quick and easy
Great product. Great price.
This was my second time ordering from Epic Sports. The first order arrived 6 to 8 days late by the way. The second order consisted of 3 grey sweatshirts with lettering on the back - one small and two large. 2 or 3 days after the order I was informed that the the large grey ones are unavailable. I spoke to epic sports representative Jordan and we went with forest green colored sweatshirts instead of grey and he asked me what color the lettering should be - and we changed it to white. When the two large sweatshirts were delivered one came back with white lettering and the other with black. When I called them to try and get some explanation I was told that the onus was on me to check the revised order ( which was never sent because the change was effectuated over the phone). YES YOU MAY SAVE A FEW BUCKS BUT ONLY IF YOU WILLING TO PUT UP WITH BAD SERVICE IN TERMS OF DELIVERY OR MISTAKES WITH ORDER
Very hard to find items that have the colors you need left in stock
Easy check out
Service was good. Delivery was prompt. Wrong size vest was shipped. I returned the vest and asked for a credit. I reordered the item so i would receive it by christmas. But instead of giving me a refund, i received 2 vests. Still waiting for a shipping label to return one. At this point, i've paid for 2 vests.
Great experince quick delivery got here sooner than expected thank you.
Good selection. I would prefer if there was not a restocking fee for returned items.
Having been using Epic Sports for a number of years now, have been satisfied with the company on every level
On time very happy about it
Easy online ordering, shipping and the product is exactly what he wanted for Christmas.
Quality was terrific as always.
Awesome prices!
This is my first time shopping on your website and I was very please. The item I ordered came quickly, which was great since it was a gift. Thank you
The jacket I purchased was a holiday gift for my mother to wear while walking the dog in bad weather. Because I had it shipped to a different address, Epic Sports immediately called me to personally verify that the billing and shipping addresses were correct. Impressive service and attention to detail!
Great. Easy to find. Easy to use website.
I ordered the jerseys for my basketball league. They came in within 3 days of order placement and the price couldn't be beat. I recommend this to anyone who is looking good quality jerseys at a low price!
Wished there were adult smalls in the shirt selection of a different color. But good price on the jerseys. Jersey color definately did not match the color shown in the website.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members