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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to use site, and outstanding selection
This was my first time purchasing an item and I will purchase again from epic
Excellent service and turn around time
Good price fast shipping
Easy to naviagte
Prices are great but shipping is expensive.
Quick easy, flexible customization
Wish there was more faunt choices. Had to go with block because we wanted more than one letter capitalized.
Great, quality products!
Thanks for an easy shopping experience!
Thank you for my order coming very quickly. Will be putting our design on the teams jerseys, and will be able to play ball soon!
My customers love the hats.
I have several name brand warm ups but the pants are always too short. These pants are actually long enough I can wear the pants correct and they are still long enough. I will be ordering more.
Excellent service.
Great pricing
Easy ordering, great prices, size was correct. Fast delivery. Will recommend Epic Sports.
Great quality shirts for an extremely reasonable price!
Very easy to navigate the site. Had every color imaginable available, which is more then a lot of other sites. Great Prices!
Loved receiving my order ahead of scheduled time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

