EpicSportsReviews 30,975

I have made several purchases through Epic Sports and have been happy with the quality of the jersey's ordered. My most recent purchase was a set of jerseys that I needed a few weeks after placing the order so I selected the 3 day shipping option. The day before they were to be delivered I checked the status of my order and it hadn't been processed yet.

I emailed the customer service department and was told that they had moved their warehouse and office buildings and expected to only be a day or so behind (which to my knowledge would have still pushed my order back to me not receiving it on time). I was not notified of the possible delay to my order until I had contacted them, which is poor customer service. A situation that is known by the company that may delay orders is something that should be made known to EACH that places an order within that period of time. When asking them what can be done to compensate for this, as I had to purchase other jerseys on short notice that were of poor quality from another company, I was told only the expedited shipping cost would be compensated for and nothing else. Being a returning customer and one who has referred others to use this company many times, I'm highly upset at this response.