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THEY SUCK. EVEN AFTER I FIRED THEM FOR GROSS IMCOMPETENCE, THEY REFUSE TO HAND MY DOMAIN OVER TO GODADDY. FREAKS. I HAVE REPORTED THEM TO THE US DEPT. OF COMMERCE AND OTHERS.
I needed to update the DNS and transfer out.
I registered through Google and was directed to eNom.
I sent a support email for assistance.
14 days later, I finally got feedback:
They pointed me to a URL where I could change the DNS and then pointed me to a separate URL about how to get the EPP code (which was: email us with "XXX information")
So I replied with the information required to obtain the EPP code.
Another 14 days later I got an email back from them stating: "We've changed how we do this - go to this URL"
My god! I am absolutely disgusted - 1 month later for a 5 minute request and I am no further advanced than I was 30 days ago!
ENom and Google are an absolute joke.
After years of loyal service, they raised the subscription price over 400% and then charged my credit card. Stay away
