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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Alaska
1 review
0 helpful votes
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You have gathered my information, but have not provided any information Please do not share my iinformation

Date of experience: June 23, 2025
Michigan
1 review
0 helpful votes
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Okay so far
July 3, 2025

Good early in the process still so I got to wait to see how things go before I can make a true judgment

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Good so far five stars for now see what happens when they come look at the house and tell me what it's going to cost

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Thank you
July 3, 2025

Thank you. We have a pet and it's overheated without the window air. And 7 windows. God bless you. Account number# 75 127 359 01 Anthony Contey

Date of experience: June 23, 2025
Arkansas
1 review
0 helpful votes
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I am pleased solar is rite for me. I am looking forward to paying less per month, as well as doing my part to help our planet. Mother earth's the only one that sustains humans. I doubt Elon will take me to Mars. I haven't even met the man.

Date of experience: June 23, 2025
New Jersey
1 review
0 helpful votes
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Don't want 100 phone calls
July 3, 2025

Don't want 100 phone calls. Email is good to get in contact with me

Date of experience: June 22, 2025
Washington
1 review
0 helpful votes
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I do not like being forced to speak with someone on the phone. I choose when I communicate
A vendor will not occupy my time in that manner. As nd the customer is always right. If I want to talk with the vendor after they have sent me info via email
Or sms then I will call and tZlk to one on my time. I refuse to allow another to occupy my time in that manner and I hate that you force a person to do that to get the information I need about this. It can be done without the high pressure sales which is what that call is all about. Selling you stuff. Period e d of story.
When ya all figure this out then I'll raise my ratings. Until you quit imposing on me it stays a 1.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Do not have someone call me
July 3, 2025

Do not have someone call me. All I wanted was to determine if my zip code is covered.

Date of experience: June 22, 2025
Hawaii
1 review
0 helpful votes
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Not trusting whether it is spam……………………………………………….,,,,,,

Date of experience: June 22, 2025

No experience at all!
January 28, 2025
Previous review

No experience at all! None
This looks like a scam thst needs to be
Reported to the authorities

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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I'm hoping to get started sooner than later so that I can get solar and reduce my energy costs.

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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No phone calls please...
July 2, 2025

No phone calls please... app may be useful but I want contact by mail.

Date of experience: June 22, 2025
Illinois
1 review
0 helpful votes
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Easy information and quick
July 2, 2025

Easy information and quick. Easy to understand quick questions and information.

Date of experience: June 22, 2025
Michigan
1 review
0 helpful votes
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Each question is the same question. Not sure what's the difference is.

Date of experience: June 22, 2025
Colorado
1 review
0 helpful votes
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Medium
July 2, 2025

Medium.
Need an appointment for a real person to see if there's a way to do solar here--skylights where solar could go.

Date of experience: June 22, 2025
North Carolina
1 review
0 helpful votes
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Satisfied except rates going up
July 2, 2025

Satisfied except rates going up. Don't know a lot about solar but want the least expensive and the best.

Date of experience: June 22, 2025
Virginia
1 review
0 helpful votes
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No problem
July 2, 2025

No problem. Checking to see if it is free. Seniors pay a lot for utilities.

Date of experience: June 22, 2025
Texas
1 review
0 helpful votes
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It's okay so far
July 2, 2025

It's okay so far. Why do I have to explain so much? Can't you just contact me with the information that I have entered?

Date of experience: June 22, 2025
New Jersey
1 review
0 helpful votes
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It's poorly manage and can't do anything with giving your info first

Date of experience: June 22, 2025
Sri Lanka
1 review
0 helpful votes
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Misleading
July 2, 2025

Misleading. You don't cover the government program or explain if I qualify. You have just given my information to vendors to contact me. More sales phone calls are not desired. I wanted to know if I qualified for the government program. I still don't know.

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Just answered questions asked
July 2, 2025

Just answered questions asked. In need of a senior citizen discount or some sort of assistance.

Date of experience: June 22, 2025